we work with you to fully understand the nature of the challenge you face. We
may interview folks inside or outside your organization; use surveys or focus
groups; observe meetings and other work being done; review documents, service
descriptions and products. You help us choose the best method. We provide you
the outcomes of this diagnosis -- a more complete view of your situation with
models to make sense of it, and guidance on realistic goals.
the diagnostic outcomes, we design methods for you to explore options, make
decisions and get ready to implement solutions. Who should be involved? What
are the components of the work? What can you do and what do we need to do? The
answers to these questions depend on expertise, objectivity and confidentiality.
You always choose among viable design methods we offer.
Development is the process
of implementing the design. Perhaps it is strategic planning, organizational
redesign, diversity management, leadership development, team building, conflict
management, or individual coaching. Sometimes we work with a very large group
-- getting all parties together in a very big room. Other times we coach individuals
or work with small teams. How we work with you always depends on the nature
of the project, your internal resources and the culture of your organization.
Copyright 2004-2011 Lynda B. Detterman.
All rights reserved.